Rayne is a great agent to work with. She is knowledgeable about the local market. She put us in touch with people who helped fix up and stage the house at a reasonable cost so our little house sparkled like a gem and we had multiple offers higher than we ever expected. She is very professional and thorough so that once we accepted the offer no surprises came up and the sale went through smoothly. Besides all that she is a fun person to be around.
Rayne Palmer has been instrumental from the first intro meeting to the close of escrow. With her recommendation of a Project Coordinator, her projected timeline of cleanup, remodeling, landscaping etc. everything came to fruition with the close of escrow in a very timely manner. I could not have accomplished any of these tasks without her helpful knowledge, planning, and her let's get it done professional attitude. She truly is Wonder Woman! If you need a great realtor go see Rayne, she gets my 5 stars recommendation.
We cannot say enough good things about Rayne. We selected Rayne because she did an amazing job selling a house across the street from ours. Our house needed a lot of repairs and updating before getting on the market, which was particularly challenging for us because we had to move out of state. Rayne was able to be our eyes and ears at the house as the work was being done, and she made sure things were progressing as required. She is very experienced and extremely knowledgeable about real estate in Berkeley. She's a great negotiater and a fantastic closer! They say there's no substitute for experience, and that's what makes Rayne's insights, skills and advice so valuable. We recommend her wholeheartedly to anyone buying or selling a home.
Rayne recently helped us to purchase our first home. She was incredibly knowledgeable about the local real-estate market, very high energy and impeccably organized and efficient. Having the benefit of her years of experience, her large network of professional partners and her penchant for cutting through to the heart of every potential problem made what can be an overwhelming first time home buying experience a very stress-free process; from beginning to end we felt 100% confident that with Rayne's help we'd be able to achieve the outcome we wanted! We absolutely love our home - thanks Rayne!
Rayne was lovely to work with. She is very knowledgable about the Bay Area housing market. She really got to know what we were looking for & was respectful of our budget. We found our dream house within just a few months, and she made the process easy.
06/20/2016 - jbrown2962
Sold a Single Family home in 2016 for approximately $475K in Richmond, CA.
Rayne sold a rental house for us. She was very helpful and knowledgeable throughout the whole process from fixing the house, how to market the house, and the actual sale of the property. Her knowledge of selecting the appropriate project manager, 1031 transfer agent, and inspectors was greatly appreciated. Having the correct people to bring the house to market increased the final sales price of the house. I consider her to be a person of high integrity. When purchasing or selling another house in the east bay, I plan to have Rayne as my agent.
06/13/2016 - gezzoutti
Bought a home in 2016 in St. Elizabeth, Oakland, CA 94601.
As a first time homebuyer the process was daunting. Rayne was sure to walk me through it and was always available to answer questions. I highly recommend working with her!
She listed our house, held two open houses, and took bids. This yielded well over the listing price. When the offers came in, she checked them over for errors and omissions, making sure that the whole process went as smoothly as possible.
01/20/2016 - zuser20140619100158270
Bought a Single Family home in 2015 in Castro Valley, CA.
Rayne has been a true partner throughout our home buying experience. Not content to simply 'show' properties, Rayne spent tons of time educating my wife and I about local real estate trends and got us much more comfortable with the realities of the Bay Area market. She has an incredibly deep network of connections - from other agents, to contractors we could call for advice, to lenders who could help us navigate the loan approval and bidding process. She is unbelievably generous with her time, too. Whether we were on site visiting a property or simply texting questions on a Saturday morning, Rayne was always 'on board.' Most importantly, though, Rayne's negotiating skills are second to none. She went above and beyond helping us find and secure the perfect home and we recommend her without reservation.
01/12/2016 - Stella K
Bought a Single Family home in 2015 for approximately $650K in Berkeley, CA.
Rayne is fabulous. I feel very lucky to have found her, and to have had her represent me in my search for a home. She found me a house with everything I had listed as a 'Must Have' with quite a few 'Nice to Haves' at the price point I wanted in a city and neighborhood I thought I could never afford. Buying a house in this extremely competitive market can be a very emotional experience. Throughout the process, Rayne helped keep me grounded and focused, and most importantly, positive. Even though I knew she was working with other clients with much larger budgets than I had at the time of my search, Rayne always made me feel like I was her most important client, and that I had 100% of her attention. I really appreciated her flexibility in meeting with me, and her lightning-fast responsiveness to every question I had. Rayne's knowledge of East Bay cities and neighborhoods is vast, and she knows almost everyone in the local real estate market. If you need a recommendation for tradespeople to help make your new house truly yours, Rayne's got it. I still contact her to tap into her network of good, reliable people. I hope to stay in my new home for a very long time, but if I ever need to move, Rayne would be the person I would call. Her professionalism, her personality, and her dedication to finding the perfect fit make her absolutely the best!
10/05/2015 - dprosnit
Bought a Single Family home in 2015 for approximately $875K in Paradise Park, Berkeley, CA.
Rayne was amazing to work with. She knew how to address our needs and find a great fit in this very crazy market. Rayne was responsive, honest, and straightforward in helping us think through our options. We are incredibly thankful to Rayne for helping us get our house! We hope to be in it for a long time! but if/when we might need a realtor's services again, Rayne will certainly be the first person we call.
Response from Rayne Palmer on 10/07/2015
Dear Debra and Peter; Thank yo so much for the review. YOu both were great to work with. I love how you soaked up knowledge about the house, and how you stayed so steady during the drama of not getting the house, then when it came back on the market your determination to do it!! So happy that it closed in time for your wedding. Congrats!! t worked!~
10/04/2015 - Unknown
Sold a Single Family home in 2015 for approximately $625K in Millsmont, Oakland, CA.
Update: Rayne also helped me buy a house in 2016! It was a tenuous situation due to the loan taking forever to fund, but she managed to keep everyone (buyers, sellers, mortgage brokers, etc) in the loop and calm. Simply the best!! Previous: Rayne was a superhero throughout the process of selling my house. She gave me detailed plans of what my options were. Once my business partner and I made a decision of how to proceed, she guided us through every step, finding the perfect balance of keeping us informed and not over-whelmed. She knew when to step up and step back and even helped us find a fabulous project manager to coordinate all the extra odd jobs that needed to be done. Rayne and her team are top-notch and I recommend her services 100%.
09/30/2015 - chrisgilmo
Sold a Single Family home in 2015 for approximately $725K in El Cerrito, CA.
As a single woman who had never sold a piece of property by myself, I was a bit overwhelmed with the process. I interviewed a few realtors who had been recommended, but when I met with Rayne I felt immediately comfortable. I knew she was the one who would take good care of me. Rayne helped me arrange for the work that needed to be done to get the property ready to market. She was in constant contact, and responded quickly to any email or text I would send. She calmed me when I got nervous, and in general just was there for me. The house sold after two open houses. The entire process of signing with Rayne, getting the work done, and closing escrow happened in under two months. I am very happy that I chose to work with Rayne. You will be too!
07/22/2015 - aesarosiek
Bought a home in 2015 in Berkeley, CA 94702.
As first time Bay Area home buyers, getting into the market felt a bit daunting. But Rayne made the entire process run smoothly, taking time to answer even our smallest questions and holding our hands during the more overwhelming times. We loved our experience--I recommend Rayne to anyone looking in the East Bay!
07/22/2015 - jwetzler
Bought a Single Family home in 2015 for approximately $1.525M in Upper Rockridge, Oakland, CA.
Rayne helped us buy a home in Oakland and we had a wonderful experience working with her. She is very knowledgeable about the area and flexible with her time. She seemed to always be available to come look at a house, review disclosures, etc and she worked around my very busy schedule. She convinced us to put in an offer on a place that we thought was well over our price range, because she had direct contact with the seller's agent and was able to find out that there wouldn't be a lot of competition on the place. Although she gave us some gentle pressure to increase our bid over our budget, she did so because she knew that's what it would take to have our bid accepted. While we were waiting on our offer to be accepted, she went on vacation, and we felt like we were in very good hands with her colleague who was just as responsive and helpful. If you're looking for someone with a lot of experience, a positive reputation, and specific knowledge of the East Bay, talk to Rayne.
04/17/2015 - user05823174
Sold a home in 2014 in Panoramic Hill, Berkeley, CA 94705.
She is the BEST and most knowledgeable agent I've ever worked with. She follow closely with the market and able to screen out just right properties for us and very strategic to help us get it with the best value! In addition, she is honest and has very good personality so we'd like to build long-term relationship with her.
03/26/2015 - Siyuan Xin
Sold a Multi Family home in 2015 for approximately $1.525M in Piedmont Avenue, Oakland, CA.
Rayne is the best! She is very familiar with all the areas in the bay area. She is very skillful in terms of helping us to come up with good strategies to buy houses. In addition, she has a lot of connections.
11/29/2014 - adjustis
Bought a Single Family home in 2014 for approximately $1.1M in Kensington, CA.
I started my home search with a different realtor. After making offers on 5 homes and not getting into contract, I made the difficult choice to stop working with my first agent. I set out to find a really well-networked, smart as nails, hyper-local pro who knew what it would take to win in an intensely competitive market. Through a friend of a friend, I found Rayne. We spoke briefly on the phone and in a matter of days she had curated more relevant listings for me to see than my previous realtor had done in 4 months. And I'm not exaggerating. We spent the next Saturday seeing over 10 listings together. All in one day! Which is exactly what I needed to get a clear picture of my options. While I did not get the very first house that I bid on with Rayne, I got the second one - the last house I would make an offer on. And it is, without a doubt, the house that was always meant for us. It is also nothing shy of a miracle I got this house. But in truth, it was simply the result of Rayne's hard work and intuition. On this home, there were 3 offers and mine was NOT the highest bid. And, the highest bid was ALL CASH. I was only doing 20% down and was absolutely at my limit financially. But, Rayne knew the seller's agent and had done many deals with this agent over 20+ years. She helped me craft a letter to the seller and really coached me well beyond what would be expected of an agent. She helped me navigate all the complex financing options and even referred me to a very hard working loan broker. It was because of her calm demeanor and almost zen-like approach to negotiating that I got the home of my dreams. I will likely live in this home the rest of my life - raise kids here and be happy for a very long time, because of Rayne. In working with her I also enjoyed just spending time with her so I also walked away from the whole deal with a wonderful new friend. I can't say enough about her character and I will be referring her to everyone I know.
10/09/2014 - KellianneBenson
Bought a home in 2014 in Kensington, CA 94707.
Rayne is completely on top of things. She answered each of our million questions with immediacy. She really knows her stuff! She knows the East Bay market, and everyone involved in it, quite personally. She is responsive to all email and text like whip fire and when I got a bee in my bonnet about a property, she met me there in a hot second. When she saw the house we ended up buying, she called me frantically, knowing it was a sweet deal we might get it at asking price, which is nearly unheard of in this market. We ended up in the best neighborhood, in an amazing house, without completely breaking the bank like so many others we know.
09/25/2014 - mpandurangi
Bought a Single Family home in 2014 for approximately $775K in Albany, CA.
As a first time home buyer the buying process could have been very overwhelming, however Rayne was so helpful and knowledgable that it made everything much easier. Rayne accomodated our busy schedules, set up private viewings, and was very easy to get in touch with. I really appreciated that she listened to what we wanted in a house and neighborhood and focused our search in those areas. I always felt that she had our best interest in mind. Her knowledge of the East Bay was impressive, and her long standing contacts within the real estate community is definetly an asset! I would highly recommend Rayne as a realtor, she helped us find our dream home!
04/07/2014 - user8590811
Bought a Single Family home in 2014 for approximately $925K in Shafter, Oakland, CA.
I'll start by saying that we wouldn't be in our home which we love and adore if it weren't for Rayne Palmer. Not only are we settled in the best home in the best location we could have hoped for, it’s been mere months since we started looking. The first offer we made was accepted because of Rayne’s expert guidance. Don’t get me wrong – the market is really tough. But it’s doable if you do your homework and have Rayne as your guide.
04/07/2014 - zacharykrane
Bought a Single Family home in 2014 for approximately $925K in Shafter, Oakland, CA.
Rayne was our guide to the East Bay and home buying. In short - she is honest, straight forward, a wealth of knowledge not just about homes but the area and helped us find the perfect home. We had worked with two realtors prior to meeting Rayne, and she is certainly someone very special. Anyone would be very fortunate to have her working with them.
06/25/2013 - user6588578
Bought a Single Family home in 2013 for approximately $1.05M in El Cerrito, CA.
Rayne is an amazing agent and I highly recommend her to anyone. She has a great knowledge about the Bay Area and is well respected in the industry as she has been doing this for a while. She is very ethical with great integrity.
06/18/2013 - user3887172
Bought a home in 2013 in Gateley, Pinole, CA 94564.
Rayne negotiated the details of buying a short sale house I knew about. She anticipated problems and moved skillfully around them. She worked well with the other realtor and was sensitive to the needs of the owner. Her list of resource people is very helpful for someone new to buying investment property. After the sale her current information and advice on the next step has been invaluable, especially since I new to all this.I am so very happy she is in my court for the years to come and recommend her highly.
05/15/2013 - user3222618
Sold a Single Family home in 2013 in Piedmont, CA.
Rayne really knows her business and advised and guided us through a tough buyer's market, resulting in the purchase of the home that was just right for us. She is incredibly responsive and fun to work with. She also helped us sell our house, which achieved multiple offers and closed during the Decemeber Holiday season. I would highly recommend Rayne to anyone who is buying or selling a home.
05/15/2013 - fiato
Sold a home in 2010 in El Cerrito, CA 94530.
Rayne is as professional, knowledgeable and available as you could wish for. I highly recommend her for all real estate transactions. She helped me to find a home for my specific needs in a very short span of time due to a trade situation. I could not have been in better hands.
05/11/2013 - smarius
Bought a Single Family home in 2011 for approximately $350K in Pinole, CA.
Working with Rayne was great, she was always punctual and very patient throughout the entire process which lasted several months. She is very honest and will tell you her point of view in regards to the house and price without trying to simply make the sale. I would definitely recommend her.
05/03/2013 - user76968649
Bought a Single Family home in 2013 for approximately $325K in Pinole, CA.
we loved working with Rayne. she was very responsive, has a lot of experience and we felt we definately had a sensitive advocate who listened to our needs and then worked hard to have us in the right house.
04/18/2013 - iprokopoff
Bought a Single Family home in 2012 in Montclair, Oakland, CA.
We have worked with Rayne over the last five years, and have been handily guided through the process of buying both a single family house, and an apartment building. We've recommended her to all our house-buying friends, and she's worked with a number of them to successfully navigate their buying processes in both up- and down-markets. She deeply, deeply knows her stuff, and is quite fun to work with (great sense of humor, which is quite welcomed during the real estate buying process!).
04/17/2013 - user9887868
Sold a home in 2012 in Stege, Richmond, CA 94804.
I was forced to sell my house due to financial difficulties and the loss of my home of over 20+ years was devestating to me. Rayne knew exactly how to help me through the process, I really don't believe anyone else could have done as good a job for me. She was compassionate and empathic but also knew how to negoitiate a transaction which was in my best interest. She also helped me to move to my new condominium and again, knew exactly what I needed. I would recommend Rayne in a heartbeat to anyone contemplating a sale of their house or a purchase of a new one.
04/16/2013 - user8411577
Bought a Single Family home in 2011 for approximately $550K in El Cerrito, CA.
When I began thinking about purchasing a home I did not know what to expect from a Real Estate Agent and long and behold Lisa exceeded any expectation I may have had which resulted in the best Agent-Client relationship.
04/15/2013 - user67088596
Bought a Single Family home in 2013 for approximately $400K in Oak Knoll-Golf Links, Oakland, CA.
I can not recommend Lisa Nelson enough. We had been seriously looking for 5 months and went through numerous heart-breaking rejected offers as the Bay Area market has become extremely competitive. Through a referral we met Lisa, who helped us close on our dream home, in our desired area, within a month AND under budget! She is level-headed, brilliant and goes above and beyond for her clients.
04/15/2013 - user9042023
Bought a Single Family home in 2012 for approximately $325K in Berkeley, CA.
We actually found Lisa "at random" via a sign advertising a house in North Berkeley, and I'm so happy that we connected with her. Lisa provided excellent advise and resources, and at times was an excellent reality check for us. I've dealt with agents in the past who simply wanted to make a sale, regardless of the appropriateness of the property for the prospective buyer. Lisa was quite the opposite, which shows that she's in her field for the long haul. She was able to draw on her past experience on the mortgage side of the business to help us deal with financing, and had an excellent grasp of the entire process of buying a house that needed quite a bit of work. She helped us go into our sale (and renovation) with open eyes, and even helped me survey the building so I could do schematic designs (I'm an architect). So, I HIGHLY recommend her! Thanks again Lisa...
04/14/2013 - user7264741
Bought a Single Family home in 2012 in Temescal, Oakland, CA.
Rayne is amazing. She helped us secure the first house we bid on, and it was a complicated short sale. She was incredibly responsive, knowledgeable, and fantastic to work with. She came highly recommended to my husband and myself and we have since referred her to all of our friends in the market in the East Bay.
04/12/2013 - user8621408
Bought a Single Family home in 2009 for approximately $150K in Richmond, CA.
My experience with Rayne Palmer was fantastic. I was introduced to her months before I was ready to purchase a home in the East Bay. She kept me informed of opportunities and was very accessible and patient while I positioned myself to purchase a home.
04/11/2013 - user0137769
Sold a Single Family home in 2011 in Redwood Heights, Oakland, CA.
In 2011, when it became clear that we were no longer going to be able to hold on to our home, we decided to try a short sale. We interviewed a few realtors, and had no problem deciding on the Optima Group after speaking with them on the phone. They really impressed us with their knowledge of the process. When we met in person, they were incredibly warm and supportive during this emotional time of losing our home. I can't say enough about how well they worked as a team, and really made a difficult process palatable. They were always patient, friendly and transparent about what to expect. They are up-to-date on what's happening in the industry and they know their way around the short sale labyrinth, which served them and us well, as we were able to sell our home and walk away relatively unscathed. I highly recommend any one or all of them for your real estate needs.
04/11/2013 - user12139720
Listed, but didn't sell my Single Family home in 2011 in El Cerrito, CA.
Rayne Palmer is a very knowledgeable, experienced realtor, and she is honest, which is a powerfully positive combination. Because of Rayne's staging referral and practical advice, I am sure our house was much more attractive and marketable than it otherwise would have been - and it sold fairly quickly during a pretty slow time for real estate in El Cerrito. Best of all, we were happy with the contract, and certainly that our interests were represented by such a reputable realtor, Rayne Palmer. P.S. An additional plus was that Rayne was very accessible to us and always returned calls promptly!
04/10/2013 - mbwkrause
Bought a Single Family home in 2012 for approximately $800K in Berkeley, CA.
We asked Rayne to help us with an impossible task: Find a home in Berkeley (which in early 2012 was in itself pretty tough) in a very short time frame and with a smallish budget in a specific area while we were living abroad - and she came through!
04/09/2013 - user9380328
Showed home in 2013 in North Oakland, Pittsburgh, PA.
My wife and I live in Fresno and Rayne Palmer has been helping us find a home for our daughter in North Oakland and in the Berkeley area for the last 4 months. She has gone above and beyond in providing endless options for us and has been very patient with us and has shown us in excess of 20 houses. I am especially impressed with her helping us understand the different aspects of the Oakland market versus what we are used to in the Fresno area.
04/09/2013 - user5212720
Sold a Single Family home in 2013 for approximately $275K in Pinole, CA.
Rayne was pivotal in handling this transaction within a short amount of time. There were several offers within a week and negotiations from the lender to work through. This all went very well
04/09/2013 - Chris Stopp
Sold a home in 2011 in Alder Creek, Folsom, CA 95630.
The Optima Group is fantastic to work with, they understand the local market and have great success getting their clients into contract. Their communication and knowledge allow them to succeed where others fail. They come with my highest possible recommendation.
04/08/2013 - user3372705
Sold a Single Family home in 2010 for approximately $400K in Longfellow, Oakland, CA.
Rayne Palmer helped us buy our first home. Our budget was small for the SF Bay Area and the competition was high, but she was still able to get us into a great house in a great neighborhood. The house was a short sale and she was able to walk us through the entire process. She even walked the seller's agent through the process and was on top of the seller's bank to get them to process the paperwork as quickly as possible. She did an amazing job. We love our home! I definitely recommend going with Rayne Palmer and the Optima Group.
04/08/2013 - user0174923
Sold a home in 2008 in Cayucos, CA 93430.
Rayne helped me buy my house 5 years ago, and now she is helping me sell it. She is unfailingly professional, personable, and a pleasure to work with. I happily recommend Rayne for any real estate needs.
04/08/2013 - user52536714
Bought a Single Family home in 2012 for approximately $500K in Albany, CA.
I have had the pleasure of working with Rayne Palmer for both of my home purchases. One, in San Pablo in 2003 and the second in Albany in 2012. She did an amazing job finding me homes that meet all of my needs and areas of concern. Rayne knows her business. The client comes first! This was so critical for me, a first time buyer. I knew that Rayne would be the only realtor I would need for my future purchases and sales. You can trust her. Rayne is an expert in the East Bay. She keeps up to date with the current sales, and price comparisons. She knows the market. Rayne is also an excellent negotiator. She will get you all you deserve as a buyer. And soon, when the market allows, she will sell my first home for me. I know she will get me the best price. I look forward to working with Rayne again. Anyone looking to buy or sell can do no better than Rayne Palmer. A VERY SATISFIED CUSTOMER, Victoria
04/08/2013 - user0419288
Bought a Single Family home in 2012 for approximately $800K in Berkeley, CA.
My husband and I bought a home in Berkeley while we were still living out of the country. Rayne was extremely helpful in the (naturally, somewhat complicated) process and cheerful throughout. She knows the market well, and we found her advice to be both straightforward and sound. I recommend her highly!